Help with Travel and Cancellation Insurance
To receive coverage for mountaineering, the Adventurer Plus Pak MUST be purchased. Please note that to receive all benefits available (including other pak upgrades), your policy MUST be purchased within 21 days. For trip specific recommendations on travel insurance please click here »
IMG recommends that all trip participants purchase Cancellation and Travel Insurance. Trekking and mountaineering programs are true "adventure travel." As such, each program requires long lead-times for us as a guide service and for you as a participant in order to properly plan and prepare. Unexpected life events occur. Your travel plans might change due to illness while you are abroad or because of a family emergency even before you leave home. Our recommendation is that you protect your investment and welfare against these unexpected circumstances so you and your loved ones can prepare for your upcoming adventure with more peace of mind.
We recognize that deciding on the right insurance policy can become confusing and even trying. We've created this page to assist you in understanding the basics of this type of insurance and our suggestions for you. As our expertise lies in helping you to the top of mountains not in the nuances of insurance policies — we strongly recommend that you address specific questions with your insurance agent and take time to thoroughly understand any policy you purchase.
Trip-Specific Recommendations
Click on the headings below to view details on insuring your specific type of trip (click again on the heading to contract/hide the text for that section):
- Mountaineering Climbs and Expeditions (not Mt. Rainier) [+/-]
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Travel Select with the Adventurer Plus Pak upgrade:
- Receive all the base plan benefits including coverage for Mountaineering (an exclusion without the Adventurer Plus Pak). The Adventurer Plus Pak also features a generous rental allowance in case of lost, stolen or damaged sporting equipment.
- Base plan benefits include medical evacuation/repatriation coverage of up to $500,000. Recommended especially for Vinson Massif and all Himalayan customers for their required evacuation insurance policy.
- By using IMG's location code (47-0050), trip cancellation includes coverage of up to $50,000 and trip interruption of up to $75,000. This coverage is essential for our Mt. Everest and Vinson Massif customers.
- Recommended Upgrades:
- Adventurer Plus Pak
This Pak is required to receive medical and evacuation coverage for mountaineering and a rental allowance in the event your gear is lost. - Professional Pak optional
Might have an important case or business project that requires you cancel? This Pak is for you. To receive this benefit, your policy and Pak must be purchased within 21 days of initial trip payment.
- Adventurer Plus Pak
- Mt. Rainier Climbs and Training [+/-]
-
Travel Select with the Adventurer Plus Pak upgrade:
- Receive all the base plan benefits including coverage for Mountaineering (an exclusion without the Adventurer Plus Pak). The Adventurer Plus Pak also features a generous rental allowance in case of lost, stolen or damaged sporting equipment.
- Recommended Upgrades:
- Adventurer Plus Pak
This Pak is required to receive medical and evacuation coverage for mountaineering and a rental allowance in the event your gear is lost. - Professional Pak optional
Might have an important case or business project that requires you cancel? This Pak is for you. To receive this benefit, your policy and Pak must be purchased within 21 days of initial trip payment.
- Adventurer Plus Pak
- Trekking (Kilimanjaro, Machu Picchu & Himalayan Treks) [+/-]
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Travel Select:
- Pre-existing medical conditions are eligible for coverage when purchasing your plan within 21 days of initial trip payment.
- Trip cancellation coverage of 100% of trip cost, up to $50,000. Trip interruption coverage of 150% of trip cost, up to $75,000.
- Medical evacuation/repatriation coverage of up to $500,000.
- Recommended Upgrades:
- Professional Pak optional
Might have an important case or business project that requires you cancel? This Pak is for you. To receive this benefit, your policy and Pak must be purchased within 21 days of initial trip payment.
- Professional Pak optional
Additional Remarks
Contacting Travelex by phone? When speaking with a Travelex representative by phone, please note that IMG's location number is
Pre-existing medical conditions? If you purchase your policy within 21 days of initial trip payment for your IMG Program, certain pre-existing medical conditions are eligible for coverage.
Haven't purchased your airfare yet? No problem. Purchase your plan within 21 days of your initial trip payment. Then once you have your airfare, give Travelex a call to add more coverage for the cost of your airfare.
Not sure you purchased the right plan? Don't worry. You have a 10 day review period to look things over and receive a refund of the policy premium less the processing fee if not fully satisfied.
Please be sure to review the plan details for more information. This web page is a partial description of benefits. Per Travelex, your individual policy will govern the final interpretation of any provision or claim.

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