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Registration Clerk

Job Description: Registration Clerk
Location: Ashford, WA
Hours: Part Time (20-30 hours per week)

The Registration Clerk is responsible for processing of all program (climb/trek) applications and payments. Responding to customer inquiry emails and answering phones. Filing, scanning and general office duties.

This position requires high levels of energy, attention to detail and self-initiative. Communication skills at multiple levels are essential, planning and follow through are critical, and customer-service orientation is mandatory.

Qualifications:

  • Previous customer service experience.
  • Exceptional computer skills including advanced functions within MS Office — Excel, Word and Outlook.
  • Ability to work under pressure in a deadline-focused environment required.
  • Strong organizational skills, ability to prioritize, remain flexible and problem solve when faced with multiple input sources required.
  • Conduct oneself with the highest level of professionalism and discretion.
  • Ability to adhere to company policies and procedures.
  • Bachelor's degree preferred.
  • Bookkeeping knowledge a plus.
  • Employment is contingent on passing a typing test and standard background check.

Pay and benefits:

  • $15 per hour.
  • WA State L&I coverage.

To Apply:

  • Please submit a cover letter and resume to   This e-mail address is being protected from spam bots, you need javascript enabled to view it
  • Please submit these documents via PDF attachment only.
  • No phone calls please.
  • Deadline for application: April 30, 2017

 

Assistant Operations Manager

Job Description: Assistant Operations Manager
Location: Ashford, WA
Hours: Full Time (25-40 hours per week)

The Assistant Operations Manager is responsible for managing all facilities, logistics and processes at IMG HQ to provide a seamless and excellent experience for our customers who arrive to climb Mt. Rainier. The Assistant Operations Manager supports the clients, guides, partners and staff by managing the retail store, the gear rental process, and the IMG facilities. Guides, Partners, Operations Manager and Staff (both full-time and seasonal) will assist in various ways to fulfill this mission, but the Assistant Operations Manager will provide the direction, energy and control that allows customers to have a superior experience and the business to succeed in the most effective fashion.

The position requires high levels of energy, enthusiasm and self-initiative. Communication skills at multiple levels are essential, planning and follow through are critical, and a customer-service orientation is mandatory.

More details in the Assistant Operations Manager Job Description »

Qualifications:

  • Strong familiarity with outdoor clothing and equipment
  • 2-5 years experience in retail sales and/or store management
  • Demonstrated experience and success in a customer service environment
  • Superior communication, interpersonal and organizational skills
  • Demonstrated ability to work under pressure, handling multiple tasks, in a fast-paced working environment
  • Personal mountain climbing and rock climbing experience desirable
  • 4-year college degree
  • Clean driving record
  • Employment is contingent on passing a standard background check.

Pay, benefits & advancement:

  • $15/hour starting wage
  • WA State Workman's Compensation coverage
  • One complementary climb of Rainier during off-season periods (May, June, or September) on a regularly scheduled IMG program.
  • This position has been designed to create opportunity for advancement. Our hope is that we find the right person for the job who can take on more and more responsibilities, eventually assuming the role of Operations Manager.

To Apply:

  • Please submit a cover letter, resume, and three references to This e-mail address is being protected from spam bots, you need javascript enabled to view it
  • Please submit these documents via PDF attachment only.
  • No phone calls please.
  • Deadline for application: March 15, 2017

 

IMG Guide

Interested in becoming a guide for IMG? Are you a skilled climber? Please fill out our Guide Resume and submit it to IMG Partner and Chief Guide, George Dunn: This e-mail address is being protected from spam bots, you need javascript enabled to view it

Please note that IMG does not hire unskilled guides without significant climbing experience, and we do not hold "Guide Try-outs."


 

IMG is an equal opportunity employer. IMG is committed to treating all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, and all other bases protected by law.

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