IMG Return Policy

New Items:
Returns or exchanges are only available if returned within 30 days of original purchase date. All returned or exchanged items must be in sellable condition. All manufacturer's tags and packaging must be accounted for. IMG is not responsible for any shipping costs.

Please ship all items, manufacturer packaging, and receipts to:
International Mountain Guides
C/O Returns and Exchanges
31111 SR 706 E
Ashford, WA 98304

Used Items:
Are sold as-is and are not eligible for returns or exchanges.

International Customers

All international orders must be phoned in. Please call: +001-360-569-2609 to speak with one of our sales representatives.

IMG Store Current Promotions

No sales or promotions are currently being offered in the IMG store, but please check back for updates to this status.

Shipping and Handling Fees (Domestic USA)

All orders ship via U.S.P.S Priority Mail. Add items to your shopping basket, go to checkout and enter your shipping address. As you proceed to purchase, the shipping rate will be automatically calculated based on where the package is being shipped.

Priority Mail offers fast delivery in 1, 2, or 3 days, depending on where it's being sent. We'll have USPS Tracking details in the office just in case there's a question or delay. Plus, the USPS includes Saturday delivery and residential delivery in their very affordable rates.

To that we say, happy shopping and happy shipping!

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